What is the Reviews module used for

The Reviews module provides a structured and controlled way to collect, moderate and publish user feedback for services. It focuses on trust, transparency and clean workflows so reviews support your services instead of creating noise.

How does moderation work in the Reviews module

Reviews follow a status driven workflow. New submissions enter a pending state, can be reviewed by admins, then either published or hidden. Nothing appears on public pages unless it is explicitly approved.

How are reviews connected to services

Each review is linked to a specific service managed in the Services module. This keeps feedback tied to real offerings and lets you evaluate quality per service instead of mixing all reviews together.

How does the module help prevent spam and abuse

Reviews are moderated before publication and connected to user references for accountability. Additional protection such as login and abuse prevention rules is handled by the Security and bots module.

Can admins search and filter reviews

Yes. The admin interface allows filtering reviews by rating, status and search text, including user identifiers. This makes it easier to process large volumes of feedback and focus on what matters.

How do reviews relate to client requests

Reviews often complement completed work tracked in the Client Requests module. They can be used to capture feedback after a request or service has been delivered so you can measure satisfaction over time.

Reviews | ModularPress

Why reviews matter

Reviews are one of the strongest trust signals for users. They influence decisions, validate services and provide real world feedback.

At the same time, reviews are a common target for spam, fake submissions and low quality content. The Reviews module balances openness with moderation and clear user accountability via the Users module.

Collect structured feedback from users.
Moderate reviews before publication.
Filter by rating and status.
Maintain clean and credible review data.

Rating based reviews

Each review includes a numeric rating. This allows consistent filtering and aggregation without relying on unstructured text.

Ratings make trends visible at a glance.

Status driven moderation

Reviews follow a clear lifecycle. Pending, published or hidden.

Nothing is shown publicly unless explicitly approved, which keeps public pages clean and trustworthy.

Search and filtering

Admins can filter reviews by status, rating or search text and user identifiers.

This keeps moderation fast even with large volumes.

User traceability

Each review is linked to a user reference. This improves accountability and prevents duplicates.

Permissions and visibility follow the same rules defined in the Users module.

Clean admin interface

The review list focuses on the essentials. Rating, text, status and actions.

Protection against abuse is reinforced by rules configured in the Security module.

Typical review workflows

Receive new reviews in pending state.
Approve high quality feedback.
Hide spam or low value submissions.
Review ratings trends for service quality.

Trust, without noise

The Reviews module gives you full control over how feedback is collected and displayed. It supports transparency and credibility while protecting your platform from abuse.